For all EU customers we use DPD for our routine deliveries. DPD provides effective track and trace delivery service to all countries within the EU and a competitive 5 – 10 working day timeframe.

*The General Terms and Conditions are applicable. All tariffs are including TAX.

*The tariffs are under reservation of modification between times.

Add product to Shopping Cart to see shipping costs. 

Deliveries are made on weekdays Mon-Fri 8.30am to 5.30pm and require a signature.

Please note: If nobody is available to sign for the goods, the courier will leave a card with details of the phone number to call to arrange another delivery.

We dispatch orders on weekdays only, Mon-Fri except Bank Holidays.

We ship our products to following countries: Austria, Germany, Netherlands, Belgium, Liechtenstein, Luxembourgh, France, Spain, Portugal, Italy, Monaco, Ireland, United Kingdom, Norway, Sweden, Finland, Denmark, Estonia, Latvia, Lithuania, Poland, Chech Republic, Slovakia, Slovenia, Hungary, Bosnia and Herzegovina.

If you could not find your country in this list please contact us for delivery possibilities to your country. 

Please note: Do not send credit card information via e-mail unless you have been communicating with our sales representative beforehand.

E-mail messages are not a secure way to deliver sensitive information;

Communications could potentially be intercepted during transit. Our Company do not send random marketing emails to personal email addresses (spam).

GolfMetals are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Dutch Data Protection Act 2000).

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we collect about you includes: your name, home address, phone number, email address.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

If you have any questions/comments about privacy, you should email us at: sales@golfmetals.com

 TERMS AND CONDITIONS OF SALE - "THE AGREEMENT"

Please read this Agreement carefully as it contains the terms and conditions ("the Conditions") upon which “AllGolfEurope” of the Netherlands ("Us"/"We"/"Our") contracts with You as a consumer ("You"/"Your"/"Yourself") for the sale or the supply of goods and services ("Goods") in accordance with the Conditions. All orders are accepted by Us and are subject to the following Conditions:

1 Order 

In accepting an offer or placing an order at or from Our website, You accept the applicability of these terms. All orders which are accepted by Us shall be subject to these Conditions and no contract shall be deemed to be in place until We have accepted Your order. An order is accepted and processed when the payment for Your ordered goods and delivery charges has been fully received on Our bank account. If You wish to cancel Your order or return Goods please see Our cancellation and returns terms below. You will be advised if an item is out of stock. You may be offered an alternative product if one is available or You may cancel Your order.

2 Payment and Prices

Unless otherwise reported or agreed in writing, the indicated prices for the offered products and services are in Euros including VAT, but excluding handling and shipping costs, any applicable taxes or other charges. Payment could be made with your bank through the payment order basis, or with Your Credit or Debit Card. You will receive a printable form payment notice from Us to Your specified e-mail address. We DO ACCEPT CREDIT OR DEBIT CARDS. For payments by bank, the date on which AllGolfEurope’s bank account is credited will count as the date of payment.

3 Returns and Refunds

Unopened, undamaged and never used products can be returned to AllGolfEurope without statement of reason within 7 days of reception. Freight charges for returned products are at the sole cost of You unless the product does not meet the standards as indicated in these General Terms and Conditions. In no event will AllGolfEurope be obligated to accept the exchange of merchandise that has been damaged through the customer's actions or omissions. Damage occurring during return shipment will be the responsibility of the customer. You must notify Us either by e-mail to  sales@golfmetals.com if you wish to return Goods. Return shipping costs will only be refunded where We have sent faulty Goods in error. Goods which are returned to Us must be accompanied by a copy of Your delivery note or a covering letter stating Your name, address and order number and reason for return. Any returned item lost,damaged or defaced in transit to Us will not be credited. If You have not received an acknowledgement or credit note from Us within 14 days You should notify Us. Any returned items must be returned at your own cost and must be packed in its original packaging and suitably labeled addressed to AllGolfEurope. Goods must be returned in the same condition that they were in when dispatched to you. For our contact details see Contact Us. We recommend that You use a reputable courier or Recorded Delivery. Please retain any proof of posting, receipt or tracking number for any item returned as We cannot accept responsibility for Goods until signed for by Us. Unless expressly authorized by Us in writing, any Goods can only be returned for credit if unused, complete and in the original packaging.

Please note: If You return Goods (which are not faulty) for exchange We will charge You for shipping the new Goods back to You.

4 Faulty Goods

All Goods come with a 12 month guarantee backed by the manufacturer. In relation to faulty Goods: For purchases under 30 days old (from date of dispatch by Us), We will exchange the item at Our expense. Please e-mail sales@golfmetals.com for details. For purchases over 30 days old (from date of dispatch by Us) and less than 12 months please send back the item. We will contact the relevant manufacturer who will inspect the item and at their discretion, they will repair, replace or return the item to You (We will return the item if We feel there is no manufacturing fault). If the manufacturer determines the item is faulty, then We will reimburse reasonable costs that were incurred when the item was returned (upon production of valid receipts).We accept no responsibility for Goods not received or damaged in transit.

5 Goods advertised

While every effort has been made to portray items accurately on Our website and other advertising materials, slight variations may occur. All measurements quoted are approximate and the reproduction of colors is as accurate as photographic and publishing processes will reasonably allow. Please note there may be variations in colors dependant on the calibration and settings of individual screens.

6 Liabilities

AllGolfEurope holds no responsibility or liability for any damage caused differently than by its own actions or serious blame which should be proved by the customer and is only to a maximum of the value of the works or delivery, or a proportional part of it.

Unless otherwise reported or agreed in writing, the indicated prices for the offered products and services are in Euros including VAT - 19% and all import and custom duties, but excluding shipping costs from our facility to your address, any applicable taxes or other charges.

Payment could be made with your bank through the payment order basis. You will receive a printable form payment notice from Us to Your specified e-mail address.

For payments by bank, the date on which Our bank account is credited will count as the date of payment.

Our Bank Details:

AllGolfEurope

ING BANK The Netherlands

IBAN #:NL11INGB0004567358

BIC: INGBNL2A

For any questions or details please feel free to Contact Us.